'It was humiliating' | United passenger shocked after employee calls her a 'shining monkey'

Attorneys for a Houston woman who said she was verbally attacked by a United Airlines employee are threatening to sue the airline if the worker isn't fired. The airline said it is "actively pursuing termination" of the employee, identified as 63-year-old Carmella Davana. Cacille Hughes said she was stunned when Davana called her a "shining monkey" and told her to "stop looking at her with her monkey face" after she asked a question at the gate.
Published: 5:22 PM CDT April 23, 2019
Updated: 5:20 PM CDT April 23, 2019