x
Breaking News
More () »

Sugar Land residents who suffered a pipe break during winter storm can have their water bill adjusted

The city said the adjustments will only be made to water and surface water charges.
Credit: News 2

SUGAR LAND, Texas — The City of Sugar Land is offering to adjust high water bills for residents that were impacted by the winter storm.

The city said to request an adjustment, documentation of a leaking or broken pipe will be necessary. 

"Residential adjustments will be made only to water and surface water charges as wastewater charges are not affected by increased usage due to winter averaging." 

Click here to apply for an adjustment. 

If you don't qualify for an adjustment, the City of Sugar Land said you can request a payment plan if you are in a financial bind.

The city has a Utility Assistance Program that is distributed through Fort Bend Social Services. 

For utility bill questions, you can call 281-275-2750. 

The City of Sugar Land is not the only Houston-area authority offering to help residents who may be hit with higher than normal water bills. 

The City of Houston is telling residents to ignore their huge water bills. 

RELATED: You may get a massive water bill. The city of Houston says to ignore it.

Houston's public works department is asking residents to pay what they paid on their last bill until automatic adjustments are applied. 

If you are a City of Houston resident and have questions, you can call 713-371-1400 to talk to a customer service representative.

ALSO POPULAR ON KHOU.COM

Before You Leave, Check This Out