Robocalls seem to be out of control nowadays.
They’re those recorded messages you get when you answer the phone instead of talking to a live person.
Unwanted messages like, “You now qualify for a zero percent interest rate on all your credit card accounts,” can upset consumers and they’re downright annoying.
KHOU viewer Pete Garland from Coldspring, Texas sent in this question:
Can you verify if there is a law against this practice and can anything be done to stop these calls?
To answer Garland’s question we turned to the Federal Trade Commission.
The short answer is yes and no.
The FTC has the National Do Not Call Registry.
Most companies won’t call if you’re on the list.
If a company is ignoring the registry then it’s probably a scam.
The agency suggests hanging up if you want to stop unwanted calls.
Do not interact in any way or press buttons to be taken off the call list.
Doing so can lead to even more calls.
The FTC said even if you’re on the Do Not Call list robocalls have spiked because of technology.
Scammers are using auto-dialers to call from anywhere in the world using fake phone numbers.
We can verify it’s true that most robocalls are illegal if you are registered with the Do Not Call list.
However, there are exceptions.
Calls from charities, political groups, debt collectors or surveys are still allowed.
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