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Uvalde police under investigation for response to shooting, authorities say

Law enforcement is facing questions and criticism over how much time elapsed before they stormed an Uvalde elementary school classroom.

UVALDE, Texas — Uvalde police are now under investigation for their response to the elementary school shooting which left at least 21 people dead, according to authorities.

Conflicting witness statements including steps police say they took to stop the gunman prompted the investigation.

Part of the review will include a timeline of the shooting based on radio communications.

Officials say they're analyzing ballistics to learn who fired and when. Reviews are standard, but become intensified after during major incidents. In addition, discrepancies in statements and the gravity of the matter increased the need for an investigation.

Officials first said a school officer and gunman exchanged fire. Wednesday night, officials said they could no longer confirm that report.

RELATED: 'Go in there!' Onlookers urged police to charge into Uvalde school

Police Chief Daniel Rodriguez released the following statement Thursday afternoon:

“My department and I will never be able to express in words the deepest sympathy and condolences to the individual families and the entire community of Uvalde. We extend our most sincere gratitude for the enormous outpour of support from all Law Enforcement Agencies, our community members and the nation. I want to thank all the personnel of my department for their dedicated and tireless efforts to continue to provide service to our community during this difficult time as we all are suffering as members of the community, that is the family of Uvalde.

“It is important for our community to know that our Officers responded within minutes alongside Uvalde CISD Officers. Responding UPD Officers sustained gun-shot wounds from the suspect. Our entire department is thankful that the officers did not sustain any life threatening injuries. This is an ongoing investigation that is led by the Texas Rangers. I understand questions are surfacing regarding the details of what occurred. I know answers will not come fast enough during this trying time, but rest assured that with the completion of the full investigation, I will be able to answer all the questions that we can. I know words will never ease the pain that we are all suffering, but I hope you will join me in taking some solace in knowing that the pain comes from the fact that we all have such deep love for all the victims who have been taken from us, those who are recovering, and those who only time and love will continue to heal. As the close-knit community that we are, I know we will come together and help each other heal as the family that is #UvaldeStrong.”

RELATED: Could Facebook have warned authorities about the Uvalde shooter's messages?

Law enforcement authorities faced mounting questions and criticism Thursday over how much time elapsed before they stormed a Texas elementary school classroom and put a stop to the rampage by a gunman who killed 19 children and two teachers.

Investigators were also unable to say with any certainty whether an armed school district security officer outside Robb Elementary in the town of Uvalde exchanged fire with the attacker, 18-year-old Salvador Ramos, when Ramos first arrived on Tuesday.

The motive for the massacre — the nation's deadliest school shooting since Newtown, Connecticut, a decade ago — remained under investigation, with authorities saying Ramos had no known criminal or mental health history.

During the siege, which ended when a U.S. Border Patrol team burst in and shot the gunman to death, frustrated onlookers urged police officers to charge into the school, according to witnesses.

“Go in there! Go in there!” women shouted at the officers soon after the attack began, said Juan Carranza, 24, who watched the scene from outside a house across the street.

Texas Department of Public Safety Director Steve McCraw said Wednesday that 40 minutes to an hour elapsed from when Ramos opened fire on the school security officer to when the tactical team shot him.

“The bottom line is law enforcement was there,” McCraw said. “They did engage immediately. They did contain (Ramos) in the classroom.”

But a department spokesman said Thursday that authorities were still working to clarify the timeline of the attack, uncertain whether that period of 40 minutes to an hour began when the gunman reached the school, or earlier, when he shot his grandmother at home.

“Right now we do not have an accurate or confident timeline to provide to say the gunman was in the school for this period,” Lt. Christopher Olivarez told CNN.

Border Patrol Chief Raul Ortiz did not give a timeline but said repeatedly that the tactical officers from his agency who arrived at the school did not hesitate. He said they moved rapidly to enter the building, lining up in a “stack" behind an agent holding up a shield.

“What we wanted to make sure is to act quickly, act swiftly, and that's exactly what those agents did,” Ortiz told Fox News.

But a law enforcement official said that once in the building, the Border Patrol agents had trouble breaching the classroom door and had to get a staff member to open the room with a key. The official spoke on condition of anonymity because he was not authorized to talk publicly about the investigation.

Olivarez said investigators were trying to establish whether the classroom was, in fact, locked or barricaded in some way.

Javier Cazares, whose fourth grade daughter, Jacklyn Cazares, was killed in the attack, said he raced to the school when he heard about the shooting, arriving while police were still gathered outside.

Upset that police were not moving in, he raised the idea of charging into the school with several other bystanders.

“Let’s just rush in because the cops aren’t doing anything like they are supposed to,” he said. “More could have been done.”

“They were unprepared,” he added.

Carranza had watched as Ramos crashed his truck into a ditch outside the school, grabbed his AR-15-style semi-automatic rifle and shot at two people outside a funeral home, who ran away uninjured.

Olivarez told CNN that the school security officer outside was armed and that initial reports said he and Ramos exchanged gunfire, “but right now we’re trying to corroborate that information.”

As Ramos entered the school, two Uvalde police officers exchanged fire with him, and were wounded, according to Olivarez. Ramos went into a classroom and began to kill.

Carranza said the officers should have entered the school sooner.

“There were more of them. There was just one of him,” he said.

On Wednesday night, hundreds packed the bleachers at the town’s fairgrounds for a vigil. Some cried. Some closed their eyes tight, mouthing silent prayers. Parents wrapped their arms around their children as the speakers led prayers for healing.

Before attacking the school, Ramos shot and wounded his grandmother at the home they shared.

Neighbor Gilbert Gallegos, 82, who lives across the street and has known the family for decades, said he was puttering in his yard when he heard the shots.

Ramos ran out the front door and across the yard to a truck parked in front of the house and raced away: “He spun out, I mean fast,” spraying gravel in the air, Gallegos said.

Ramos' grandmother emerged covered in blood: “She says, ‘Berto, this is what he did. He shot me.’” She was hospitalized.

Gallegos said he had heard no arguments before or after the shots, and knew of no history of bullying or abuse of Ramos, whom he rarely saw.

Lorena Auguste was substitute teaching at Uvalde High School when she heard about the shooting and began frantically texting her niece, a fourth grader at Robb Elementary. Eventually she found out the girl was OK.

But that night, her niece had a question.

“Why did they do this to us?” the girl asked. “We’re good kids. We didn’t do anything wrong.”

The Associated Press contributed to this report.

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