Texas Department of Family and Protective Services Commissioner Hank Whitman said his Child Protective Services is “struggling to meet the timeframes for initial contact and timely case closure in several regions” including Travis County.

Whitman made the admission in a response sent to Texas Governor Greg Abbott, Lt. Governor Dan Patrick, and Texas House Speaker Joe Strauss after they called him out for the problems that continue to plague the state agency.

Whitman said that he has ordered his staff to enhance their current improvements and “quickly address the urgent needs facing children in crisis.” The commissioner said that the agency has seen a 10 percent increase in investigations since 2014 and there will be a need for more placement of children into state care going forward.

The full letter and all of Whitman’s plan can be read below:

Response to October 12 Letter - HL Whitman_10!20!16 by kvuenews on Scribd