FULSHEAR, Texas — Residents of downtown Fulshear are being encouraged to boil their water for the remainder of the day after an electrical surge caused pressure troubles Thursday morning.
City officials said the issues started at about 4 a.m. at the Downtown Water Plant when an electrical surge caused one of three well circuits to trip.
“I woke up at 5 this morning. It was completely low pressure and then it just completely cut off," said Samantha Sanchez.
Sanchez said her job was also impacted by the power surge.
“We couldn’t open for business, and then when we tried to reach out to the water company, we just couldn’t get ahold of nobody.," she said.
The issue has since been fixed and the city said residents should see water restored to their homes as the system repressurizes, but some residents are encouraged to boil their water for the remainder of the day.
"We are recommending downtown residents (excluding residents on their own water well system) boil water as a precaution for the remainder of today," the city said.
The City of Fulshear said it experienced a similar issue on May 15 that also impacted its Downtown Water Plant residents.
“We’re just a little concerned. It looks like the entire west side of town is mostly served by the old city plant.”
City leaders said high demand on the system is one reason for the ongoing low pressure issues.
The city said data has been collected and staff is currently evaluating it to determine what the permanent solution is. In the meantime, the city said it is in the process of installing an uninterrupted power supply that should prevent the circuit from tripping again.
If you are still experiencing water pressure issues after Thursday, the city said you can call the Utility Services Division at 281-346-8830 or email firstname.lastname@example.org.