x
Breaking News
More () »

Taco Bell fires worker who refused to serve customer who didn't speak Spanish

"It made me feel like...I don't belong here." Taco Bell fires employee after she refused to take an order from a customer in English.

(CBS) -- A Taco Bell in South Florida fired an employee who wouldn't serve a customer who doesn't speak Spanish, CBS Miami reports. The customer, Alexandria Montgomery, filmed the encounter and told CBS Miami the incident made her feel like she didn't "belong" in her own country.

Montgomery pulled up at a Taco Bell drive-thru in Hialeah on Wednesday night to order a quesadilla, CBS Miami reports. She couldn't place her order over the intercom because she couldn't understand what the employee was saying. She pulled up to the window, hoping to communicate better face-to-face –– but that only made things more frustrating, as shown by a three-minute video shot by Montgomery.

"So you can't take my order? You don't understand what I'm saying," she said.

The unidentified employee shut the window, making Montgomery even more confused over the situation.

"I'm trying to order and she tell me I can't order because I don't speak English. Who's wrong? What did I do wrong?" she said.

During the dispute, the Taco Bell employee apologizes in Spanish that no one working at the restaurant speaks English. But at one point, the worker threatened to call police because she wouldn't move her vehicle.

The employee pointed out that the store is in Hialeah, which has one of the largest Spanish-speaking populations in the U.S.

MORE: Read the full story at CBS

Before You Leave, Check This Out