Video - Texas News
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Family's bank account drained twice after Southwest Airlines glitch
Posted on August 8, 2012 at 8:13 AM
Updated Wednesday, Aug 8 at 10:31 AM
Southwest Airlines is apologizing to customers mistakenly billed for multiple flights during a computer glitch Friday night. One Tarrant County couple thought their drained bank account was taken care of. And then it was back in the red Tuesday.
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