Restaurants sued over gratuity: Is a tip required?

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by CBS News

khou.com

Posted on July 18, 2013 at 10:53 AM

Gratuity is usually customary, but not mandatory. However, some popular restaurant chains are adding gratuity to all bills, no matter the size of the parties and restaurants are being sued for damages totaling $5.5 billion. CBS News correspondent Terrell Brown reports.

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