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HOUSTON -- David Colbert always keeps his mother close to his heart. He s been clinging to photographs ever since Virginia Colbert died suddenly back in May.

I miss her calling me every day, Colbert said. Giving me advice and telling me to stay out of trouble and stuff. I miss all of that.

He hoped the pain would have subsided a bit by now, but after her memorial service at the Community Chapel Funeral Home, it s only gotten worse.

They re not holding up their end of the deal, Colbert said..

He said the deal was to cremate his mother and to present him with her ashes. He had been waiting for more than three months.

I was constantly getting the run around, Colbert said.

He asked activist Quanell X for help.

To lose your mom and then be treated like this after the fact only adds to the injury, Quanell X said.

KHOU 11 News called the funeral home and spoke with the director, Diane Cotton. She said she had been holding on to the remains because family members had been squabbling over who should receive them.

Colbert said it wasn t true, and then an employee of the funeral home told him by phone that the ashes were on the way.

After about three hours, a worker showed up at Colbert s place of employment and delivered to him an urn with his mother s ashes.

The worker apologized for the delay but Colbert seemed unimpressed.

Look how long this took, Colbert said. Look how long this took.

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