DALLAS -- American Airlines apologized to passengers affected by a mid-air incident that apparently started when a passenger asked for orange juice.
Earlier this month, John Reed, of California, said a flight attendant screamed at him when he asked her for orange juice on Flight 614. Reed said the flight attendant was condescending, and when he refused to go to the cockpit for a private conversation, he was given a federal warning. He was accused of threatening, intimidating and-or interfering with a flight.
Other passengers support Reed's story and they gave their side of the story to officials.
Wednesday, American said it contacted all of the passengers and has taken action against the flight attendant. American wouldn't give details on that action calling it a personnel issue.
