Harris County Call Center set to help voters

It's here - Election Day 2016. If you aren't quite sure where to cast your ballot, no worries. You can pick up the phone and get help from the Harris County Call Center.

HOUSTON – It's here – Election Day 2016.

If you aren't quite sure where to cast your ballot, no worries. You can pick up the phone and get help from the Harris County Call Center.

Call takers will work through everything voter-related – from registration to polling locations.

The number to dial: 713-274-VOTE.

“Top calls is: ‘Where do I need to vote? Am I registered to vote?’” Justin Concepcion, spokesman for the Harris County Tax Office, said.

Two-hundred and fifty Harris County employees were re-routed to man this voter hotline. They can speak English, Spanish, Vietnamese and Chinese.

Tuesday has been dubbed the Super Bowl of elections. With that comes training to answer an estimated 50,000 calls.
“Math! We base it off what they expect the turnout is going to be and base it off of previous election years,” Concepcion said.

Lines opened with the polls at 7 a.m. — the last call will be answered just before the polls close at 7 p.m.

“We will help you out in any way possible. We will find a way to help you,” Concepcion said.

Another cool feature – county attorneys are here. They can help answer questions about voter rights.

And if these folks can't help, they swear they'll transfer you to someone who can.

 

 


JOIN THE CONVERSATION

To find out more about Facebook commenting please read the
Conversation Guidelines and FAQs

Leave a Comment