These are supposed to be new days for the troubled HPD lab. An 11 News investigation may question that after we sat down with a whistleblower who said the lab still has trouble.

She wants us to hide her full identity, but shine light on her story. The whistleblower came to 11 News because she says if she can't trust the labs work, neither should you.

Results of evidence tests can literally mean life and death. It is the mission of the HPD Crime Lab.

But listen to the comments of someone from the inside talk about the lab. This is the voice from the inside-

Jeremy Desel: Does it scare you?

J. Phillips: “Yeah.”

Desel: Should it scare the public?

J. Phillips: “It should. I feel sorry for the city of Houston.”

Work should be something you love.

For more than two years at the lab, J. Phillips loved her job. At least until August.

“I really liked being a part of that group,” said Phillips, who was a crime lab analyst. “I really thought that I was a part of a new crime lab. With new resolution and integrity and ethics.”

Trouble started with a providently exam.

"Two specialists openly discussing a proficiency test. And certain items and how they were dealing with it,” said Phillips.

Specialists are supervisors within the crime lab.

Proficiency tests are required for everyone who works there and the crime labs themselves to keep accreditation.

There are strict rules from the board that accredits labs how the testing should be handled.

"It generally would not be expected or acceptable for someone to tell another individual who is being tested what the answer or the expected outcome should be,” said Ralph Keaton a member of the accreditation board.

Phillips says the section manager of DNA at the crime lab took it even further.

"She was verbally advising them on how to perform analysis on this particular item,” said Phillips. "Nobody cheated except for those people at the top."

Nearly a month ago HPD announced it was investigating problems with the proficiency testing and said that investigation is ongoing to this day.

Despite the potential impact of the allegations, no one was placed on leave.

Department reaction in such serious cases is usually very clear.

"By relieving someone of duty. Taking them off the streets or protecting them in a harassment case or something like that. In this case I don't know why it wasn't done,” said Brett Ligon, the attorney for the Houston Patrol Officers Union.

So, as the investigation continues, the lab is still running and still testing. Just without J. Phillips.

"I decided to preserve my integrity over my carrer. That's basically it. I refuse to work for people with no ethical standards,” she said.

The process depends on integrity. Exactly what J. Phillips says is now missing.

Another lab analyst has also resigned over this controversy.

Part of the trouble is the process of accreditation itself. The board requires a person with certain qualifications and experience be in charge.

The only person who fits that role in HPD's DNA section is the current manager. The person who Phillips says cheated.

Without that manager in place, or if she was on extended leave and not replaced, the lab would have to shut down.