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A city housing repair program that’s supposed to provide money to low income seniors doesn’t make it clear what kind of repairs will be done, and who will pay for them.

That has left thousands of Houston home owners with more repair worries.

Sharon Williams says they were promised new windows. What we saw were not new windows.

She remembers the day one of them was cracked

KHOU-TV

A city housing repair program has left people wondering who will repair home and who will pay for it.

“These are the windows that came on the house. You can tell by the crack. [It was made by] my sister,” Williams said.

The house is Sharon’s mother’s place which, like thousands of others owned by senior citizens had fallen into an emergency state of disrepair.

Six years ago the feds, the city and two non-profit agencies jumped in to save the homes of senior citizens many of whom now feel ripped off.

“And the house is unlevel. You can see that. It’s just a mess. I don’t understand it,” said Williams.

Neither does Pauline Banks, who watched from across the street. She’s in the same mess.

“This happened before I got here,” said Milton Wilson.

Wilson was brought in as the Director of City Housing, to fix the program.

He says the quality of the work was bad enough that the feds shut off the money and told the city to go back and re-inspect the work.

“A massive problem to go and look at 4800 properties,” Wilson said.

Williams doesn’t know how much of the work was done.

The work order says “replace all windows”, but under quantity, it reads “3” and in parentheses is says “(kitchen, bath)”.

Sheltering Arms wrote the order.

Sheltering Arms operated kind of like a general contractor. It assessed the need, wrote the contracts and oversaw the repairs.

But after repairing 690 homes it decided to get out and it returned all its remaining contracts to the city.

Remember how all this started, saving homes and senior citizens.

So much for the good will.