HOUSTON -- Monica Runnels was getting ready for work on Tuesday afternoon when her power went out and she saw three strange men in her backyard.
They were wearing gray polo shirts with "Comcast" written on them. When she stepped outside for a closer look, she noticed that one of the men even had tools.
A Comcast customer herself, Runnels went inside to call to see if there was a mistake. She was still trying to connect with the company when two of the men followed her in.
One of them had a gun.
"He had the gun to my head," Runnels said. "He pushed me on my face and made me fall back on my bed."
She said the man asked her for money, drugs and the keys to her Dodge Magnum. There are rims on the car worth thousands of dollars.
When the man let her up to get her keys, Runnels ran.
"I noticed that my front door was wide open," she said. "If I can get away I’m going to get away and run and that’s what I did."
A neighbor heard the commotion and Runnels bolted straight across the street toward him. The burglars, meanwhile, ran away.
They drove off in what Fort Bend County Sheriff’s deputies believe was a red Honda CRV.
They never made off with any of Runnel’s possessions. They also left behind the gun, which is now being held as evidence.
Comcast released a statement Wednesday afternoon about the incident:
"We are working with the Ft. Bend County Sherriff’s office in their investigation. As a reminder, all official Comcast technicians are clearly identified not only by their clothing but also by an ID badge and a Comcast branded vehicle."