Help finally arrives for Greenspoint flood victim

A Greenspoint resident is finally receiving help months after floodwaters destroyed her home.

HOUSTON - Last April, the City of Houston collected close to $2 million to take care of flood victims and ensure they had a place to live.

KHOU 11 News met Tonya Stewart just a few days ago.

She’s been living in a severely damaged unit at the Collingwood Gardens apartment complex in Greenspoint for four months. Somehow the city’s help missed her.

“I’ve had raccoons and cats and bugs coming in from the outside. I’ve literally been on my couch, afraid to move because I didn’t know if they were infected with rabies,” said Stewart.

The office manager working for Devonshire Real Estate had advised Stewart she could break her lease without a fee, but Stewart said she couldn’t afford to move.

So she’s been waiting for help to fix her sink in the bathroom and one in the kitchen, amongst other things.

“It’s like living in an abandoned apartment almost. There’s no homey feeling. There’s no floors for one,” said Stewart.

So we called the City of Houston and they sent over inspectors. We saw some progress as maintenance workers took measurements and moved in wood for cabinets.

“They came to fix the air conditioning,” said Stewart. “There’s been more progress in two days, than there has been in five months.”

We decided to inquire where the delay was in the process of completing the work.

“The city has to get involved as well, because they have to pull permits for everything. Sheetrock and dry wall…” said the on-site property manager.

The manager didn’t want to be on camera, but said her hands were tied and that it was just as frustrating for her.

“I cant imagine why they wouldn’t have helped us before now,” said Stewart.

KHOU 11 News reached the owner Stan Cappe by phone. Cappe told us that Stewart was free to leave if she wanted and didn’t want to comment any further.

Janice Evans, with the Mayor’s office, confirmed to KHOU that the complex had received notice of approved permits to begin work in May.


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