Share this article:
Print

Records show gas stations pump out low-octane gas from premium pumps

Click here for a free download of the latest Adobe Flash Player.

by Jeremy Rogalski / 11 News Defenders

khou.com

Posted on November 16, 2009 at 9:55 PM

Updated Wednesday, Nov 18 at 12:55 PM

HOUSTON—The Texas Department of Agriculture is investigating 16 Houston-area gas stations for allegedly mixing lower-octane gasoline with higher-octane, higher-priced gas.

The state launched its investigation after the 11 News Defenders told the agency about fuel delivery invoices we obtained—invoices from a major transport firm which delivers gas from local refineries to your neighborhood gas station.

According to many of the invoices, delivery trucks arrive with “too much regular unleaded” that “would not fit” in the station’s underground storage tanks. And so, the “left over” lower-octane fuel is “dropped” into the higher-octane, super unleaded tanks at the gas station. 

So where exactly is this allegedly going on? 11 News identified a total of 16 gas stations across Harris County. For instance, at the Conoco station at 13102 Bissonnet, records show 700 gallons of regular unleaded were dropped into the super unleaded storage tank on Oct. 17, 2009. At a Phillips 66 at 8203 Fondren, 1,000 gallons of regular unleaded were poured into higher-octane tanks on Oct. 10, 2009.  

The invoices also indicate repeat offenders. At a Shell station at 9875 N. Houston Rosslyn, records show 101 gallons and 760 gallons of regular unleaded dropped into its super unleaded tanks on Oct. 1 and Oct. 6, respectively.

And at a Shell station at 7745 S. Sam Houston Parkway, the delivery invoices indicate within a two-week period between Oct. 3 and Oct. 15, 500 gallons, then 416 gallons on another date, and on the last date, 900 gallons of regular unleaded were mixed in with super unleaded.

"This is just pure, out-and-out thievery,” said certified mechanic and Better Business Bureau board member Ray Moon. “Consistently having regular when your car requires super unleaded, it’s going to cause some damage.” 


Nowadays, more and more cars require the high-grade gas. So what can happen under your hood?
 

“The super unleaded typically burns cooler in the engine,” Moon said, adding that regular unleaded burns hotter. And heat is the enemy.
 

“It shortens the life of your engine, the intake valve itself gets hotter, and any piece of metal that keeps getting hotter and hotter, eventually will fail,” according to Moon.
 

So who’s authorizing this gas mix-up? Records show Gulshan Enterprises, which provided the gas and owns some of the stations, gave the go-ahead. After no one at the company returned our repeated phone calls, we dropped by. But nobody seemed to want to answer our questions. 

“I have nothing to do with that,” one man said. 
 

“There’s nobody here. They’re not here at this time right now,” a woman added.
 

But shortly after that, an unidentified man made a dash down the stairs of Gulshan’s offices at 6671 Southwest Freeway. 

Unidentified man: “Why are you asking me these questions?”

11 News: “Well why are you running from me?” 

The cat-and-mouse game continued all afternoon. 

Another man told us he was a supervisor, but didn’t want to see the invoices for himself.
 

11 News: “You’re pumping unleaded gas into super unleaded tanks, you’re ripping off the customer here.” 

Supervisor: “Then talk to the concerned person, I’ve got nothing to do with that.” 

A check of corporate filings with the Texas Secretary of State by Gulshan Enterprises found Shoukat Dhanani is listed as company president. 

KHOU attempted to get comment from Dhanani several times, but as of press time we have not heard back from him.
“We want to ensure that the consumer in Texas gets what they pay for,” said Todd Staples, Commissioner of the Texas Department of Agriculture, which regulates compliance at the pump.  

In light of the 11 News Defenders findings, Staples’ office took swift action. 

“We dispatched a team of inspectors to these stations,” he said. The inspectors analyzed the octane levels, first using hand-held testing machines, and later sending off samples to a laboratory.  

“And anyone that doesn’t comply by the rules is subject to administrative penalties,” Staples said.
The Commissioner’s investigation includes the Pasadena company Texas TransEastern Inc., which delivered the fuel and wrote up the invoices in question. 

But when we paid them a visit, the company’s president, J.J. Isbell, was nowhere to be found. 

11 News: “When will he be back?”

Texas TransEastern employee: “Couldn’t tell ya.”

But Isbell is no stranger to the public eye. His father , Johnny Isbell, is Pasadena’s mayor, and J.J. himself served on the Pasadena City Council for four terms.  

But when we tried him at the office: 

Texas TransEastern employee: “He’s gone for the day.” 

11 News: “How about tomorrow? Is he here tomorrow?” 

Texas TransEastern employee: “I don’t know his schedule for tomorrow. I just know he was here this morning and he’s gone this afternoon.” 

11 News: “Funny how nobody knows the president of the company’s schedule.” 

Texas Transeastern employee: “Ha ha, that’s why he’s the president of the company.”  

J.J. Isbell later declined to go on camera, but did send us a statement, which in part reads: “We take these allegations seriously and are looking into this matter. We have also implemented additional training to insure that if this occurred, we can prevent further incidents.” 

As for the 16 gas stations in question, we’ve learned some are owned by Gulshan Enterprises, others are leased by individuals from Gulshan, and others are independently owned. 

Share this article:
Print

To add a comment, please register or login.

Leave your comment
1000 characters remaining

Submit

We welcome your comments on this story's topic. Off-topic comments, personal attacks, and inappropriate language may be flagged and removed, and comment privileges blocked, per our Terms of Service. Thanks for keeping the comments space respectful.

Privacy Policy

HTML is not allowed.

You have indicated this comment should be removed.

Close

The comment has been submitted for review. Thank you .

Comments: Displaying 1 - 15 of 33

whatinthehe said on January 12, 2010 at 2:57 PM

i always byuy the low grade anyway. liek someone else said maybe they'll mstakenly put the higher grade in the lower grade tank once in a while...hopefully...and now we're blaming the work of these companies on obama?? lol. bush supporters...

35402939
Flag this comment

sunnysidesst said on December 4, 2009 at 8:21 PM

information received, better late than never, now I realize the reasoning behind the all of a sudden change in the condition of my engine performance. guess I'll have to seek a viable recourse for this blatant DTPA violation. nuff sed!

33124524
Flag this comment

tehdailyreader said on November 22, 2009 at 10:45 PM

reguardless of your passing the octane level, its called business ethics.

32521114
Flag this comment

xemployee said on November 22, 2009 at 11:29 AM

Concerndconsumer, Just as you have the right of freedom of speech, so do I. If you are protecting this story so much and say the reporter did not include all the facts, then why the hiding from members of the company in question. If there is a reasonable explanation of why so many times, again and again the orders that were placed were erroneously ordered in a higher quantity that was required and, hence, the supposed reason for dumping the lower grade in the high grade tanks, then why not give an explanation? I can understand anyone making an honest mistake, but again and again and again? As to a face-to-face meeting, I would me more than happy but what is the sense of wasting my time as my quality of life has been better since working now for a respectful company.

32498086
Flag this comment

concerndconsumer said on November 21, 2009 at 8:55 PM

Lucky for you xemployee, I was born and raised in America, so I know all about the BIll of Rights. Secondly, you are right, freedom of speech and expression is a part of this country, so I have the "freedom" to say whether I agree or disagree with you. Also, What I find amusing is that you probably didn't read the REMEMBER comment before you added your feelings because it obviously is "not respectful." What my relation to this company is does not matter because all I am doing is stating the facts; facts that weren't given to you by the reporter. Don't worry though, xemployee, we have a pretty good idea of who you are, so you will be getting your chance for a face to face real soon.

32481349
Flag this comment

xemployee said on November 21, 2009 at 10:13 AM

I think concerndconsumer is actually a concern family member, trying to make things look good for this company. Well concernedconsumer/ concerned family member, this is a free country and everyone has a constitution right of free speech and freedom of expression, this is my way of thinking about this crook company and you don't have to agree or disagree with me and when you post something please read the REMEMBER statement where it says that be respectful when posting comments.

32461839
Flag this comment

concerndconsumer said on November 20, 2009 at 6:38 PM

How pathetic is it that a disgruntled ex-employee has to find childish ways like this to show how much he still thinks about his previous employer. Most people have enough balls to say things to people's face, but apparently xemployee, you do not.

32441569
Flag this comment

xemployee said on November 19, 2009 at 7:45 PM

I used to work for Gulshan Enterprises, they're not just cheating on Gas but everything else, you name it. OVERCHARGING CUSTOMERS, TREATING EMPLOYEES LIKE SLAVES, EVEN UPTO THESE DAYS HIRING ILLEGAL IMMIGRANTS. All of there restaurants under Houston food hires 95% of illegal immigrants and fires legal immigrants because they have to pay them more. This has been going on for over a decade and I guess will be continue happening in the future, simply because they have money and networking with right people.

32384841
Flag this comment

slapinurface said on November 19, 2009 at 4:23 PM

gulshan enterprises along with tte has been unloading unleaded gasoline into premium tanks for at least 12 years, if not more, If you add up all the unleaded gasoline sold at premium unleaded price at over 100 locations for more than 12 years,I think they have easily pocketed over 25 million dollars. Somebody has to step up and look into this matter. attorneys should get involved and a class action lawsuit should be filed on both gulshan enterprises(SHOUKAT DHANANI) and tte(J.J.ISBELL). if all the invoices are pulled for the last 12 years from tte that's proof enough to catch these crooks.

32374641
Flag this comment

concerndconsumer said on November 18, 2009 at 12:02 AM

First I would like to point out for those of you who are labeling Shoukat Dhanani as an immigrant or "foreign" that unless you are native American, you also are considered an immigrant. Let me jog you imbeciles back to history class where our teachers said that the white man also took a boat ride to America from England. Secondly, this incident was investigated and the gas passed the octane percentage. So for those of you who think this actually affected your car ride home, you must have a creative imagination. And lastly, if you have an issue with the government, take it out with the government. Now I would like to break down the issue for you: 1. There were reports of fuel being put in wrong tanks 2. These incidents were investigated by US Dept. of Agriculture. 3. These gas stations passed the fuel tests 4. This just proved that there was no difference in the octane level of the gasoline, therefore there is no issue here. Hope that helps break things down for you.

32276494
Flag this comment

tankerdrvr said on November 17, 2009 at 11:43 PM

JJ isbell is the biggest crook around. He not only goes along with gulshan enterprises but enocurages it. how does a president of a company not know what his company is doing? He steals $$ from driver's pay too!! They ought to lock him up with the fool from gulshan enterprises!!!

32276039
Flag this comment

worldman said on November 17, 2009 at 5:39 PM

This should be investigated more and the foreign idiot/crook should be locked up for life. Deporting will only be good for him since he has sent all of the money to his homeland and could enjoy the fruits of his labor. I see a Gas Pumping Czar in the future. Actually, this sounds like our government in action.

32261969
Flag this comment

test1 said on November 17, 2009 at 3:33 PM

Test

32254804
Flag this comment

dubie said on November 17, 2009 at 3:30 PM

This doesn,t suprise me and if you go inside you,ll see how much they jack up the price on everything else CROOKS probably voted for obama

32254666
Flag this comment

pipeliner said on November 17, 2009 at 2:49 PM

You need to get used to this kind of stuff happening. If you voted for him and you thought he would have your best interest at heart, you better think again. Rock Star is only out for himself, ultimately. Think about all that has happened and is happening now, does it not appear that you are watching a movie. That is why all the Hollywood people voted for him and his so called change. How is it working out for you NOW!!!!!

32252179
Flag this comment

texasnuk said on November 17, 2009 at 2:41 PM

All gas is the same, the only difference is the additives. I also worked for TTE , this practice has been goin on for years, I would simply tell them it was over 500 gals and divert it to another station. I'll always told family and friends where to get their gas. I take it that you got these copies from a former driver that no longer works there or doesn't now. Gulshan has been doin that since at least 2002.

32251659
Flag this comment

legalbeagle35 said on November 17, 2009 at 2:10 PM

Send your complaints to: regulatory@TexasAgriculture.gov Cant complain if you dont take action

32249661
Flag this comment

concerndconsumer said on November 17, 2009 at 1:39 PM

I contacted the Dept. of Agriculture and they went out ot these gas stations and tested the gas. From what they reported, these gas stations had the acceptable percentage of octane and passed the testings. A couple hundred gallons of gas in a ten to twenty thousand gallon tank will not change anything much. This is what I got from the Dept of Agriculture.

32247916
Flag this comment

corrupt2jail said on November 17, 2009 at 12:22 PM

if true, they need to go to jail and loose their fancy cars and million dollar home they build with this extra cash.

32242891
Flag this comment

corrupt2jail said on November 17, 2009 at 12:21 PM

They need to go to Jail and loose their fancy cars and million dollar homes they live in. I think IRS needs to look into this too.

32242804
Flag this comment

republicangirl said on November 17, 2009 at 12:02 PM

Does anyone know the findings of the octane readings?? They never reported on that, curious if it's even off spec?

32241691
Flag this comment

justice4sale said on November 17, 2009 at 11:49 AM

If they really wanted take down JJ they should look at how TTE uses cross drops [ GAS AND DIESEL MIX ] it not just cheating people with the grade of fuel it when drivers mix the fuel by mistake and company collect the fuel and take it to a larger station and mix it with regular unleaded gas that what messing people engine up in houston

32240966
Flag this comment

springbranchguy said on November 17, 2009 at 11:37 AM

I have suspected this at stations other than those listed in this article. My car is supposed to have "Super", higher octane gas only (I swear the paperwork was signed at the dealership before I found out). I can tell it if I don't run super in the car. Many time's I've purchased super and can tell that I didn't get super but how as a consumer do I prove that?

32240234
Flag this comment

thoroco said on November 17, 2009 at 11:14 AM

This is not limited to just central houston. I have a vehicle that is very sensitive to gas under 93 octane. I go to what I think are big name reputable stations but end up with lower octane gas 2 out of 3 times. All the stations up Fry rd and West Green have been dropped low octane in the high octane tank in the last few months at least once. Now I know to buy the cheapest regular and buy the octane booster myself from the auto parts store.

32238899
Flag this comment

texjoy said on November 17, 2009 at 10:30 AM

I say let them expose these stations doing this so we the consumers can choose to boycott these stations!

32236411
Flag this comment

tankerdrvr said on November 17, 2009 at 9:05 AM

I am a former driver for Texas Transeastern and first hand seen these problems with putting regular unleaded into the super unleaded tanks. The procedure would be that the driver would load the amount of fuel to deliver to store ,ex,invoice would state to load 7000gal of regular unleaded but the store would only have a 7000 tank. driver would end up dropping 6000gal before tank would fill and then would call dispatch who in turn would call Gulshan Enterprises who would in turn instruct the company to dump 1000gaL of regular unleaded into to super unleaded tank, some drivers would comply but most would refuse and Texas transeastern would yell at driver for refusing to do so. This has been going on for several years. Gulshan Enterpises distributes fuel to Exxon,Texaco's,Shell's,Conoco's,Phillips,and Valero stations though out the houston area. Texas Transeastern is and has been fully aware of this going on in conjuction with Gulshan Enterprises. TTE is primary carrier 4 Gulshan.

32231899
Flag this comment

2papi said on November 17, 2009 at 8:40 AM

Not surprised!

32230561
Flag this comment

dubie said on November 17, 2009 at 8:11 AM

chuck If we could only be that lucky, but i doudt if he could do that without help

32229341
Flag this comment

chuck_u_farley said on November 17, 2009 at 8:04 AM

You mean Obama is personally behind this? I thought I saw him working the pumps today at the Shell station...

32229074
Flag this comment

dubie said on November 17, 2009 at 7:26 AM

native47 NEVER, they scared their messiah might not live up to their expectation's

32227851
Flag this comment

native47 said on November 17, 2009 at 7:06 AM

I only buy regular grade, so I guess maybe one day they will dump some premium in the regular tank. Channel 11 is doing a good job on this. When are they going to investigate the Obama administration?

32227324
Flag this comment

boondocksaint said on November 17, 2009 at 4:56 AM

So thievery is almost legal too. Let's just see if someone is prosecuted. So far, its not my problem. Now you know that even though its the same gas you pay more, sometimes lots more, for the same gas. I get gas different places an d I can tell from the gas gage that there are gas thieves and they are not using a tube to get it out of my tank. As a matter of fact I just gave them money to rob me.

32225476
Flag this comment

cice2 said on November 17, 2009 at 12:18 AM

So why exactly do some gas station chains charge more for their "special" gas if the same distributors and delivery trucks are going everywhere?

32220971
Flag this comment