HealthCare.gov gives misleading information on prices

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by CBS News

khou.com

Posted on October 23, 2013 at 10:51 AM

Updated Wednesday, Oct 23 at 6:19 PM

WASHINGTON -- CBS News has uncovered a serious pricing problem with HealthCare.gov. It stems from the Obama administration's efforts to improve its health care website. A new online feature can dramatically underestimate the cost of insurance.

The administration announced it would provide a new "shop and browse" feature Sunday, but it's not giving consumers the real picture. In some cases, people could end up paying double of what they see on the website, CBS News' Jan Crawford reported Wednesday on "CBS This Morning."

As President Obama promises to fix HealthCare.gov, his administration is touting what it calls "improvements" in design, specifically a feature that allows you to "See Plans Now." White House press secretary Jay Carney has said, "Americans across the country can type in their zip code and shop and browse."

But CBS News has learned the new "shop and browse" feature often comes with the wrong price tags.

Industry analysts, such as Jonathan Wu, point to how the website lumps people only into two broad categories: "49 or under" and "50 or older."

Click here to read more at CBSNews.com.

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