Company's Facebook response to rude customer goes viral

Company's Facebook response to rude customer goes viral

Company's Facebook response to rude customer goes viral

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by KREM.com

khou.com

Posted on December 13, 2013 at 2:21 PM

A Washington company has a rapidly growing fanbase thanks to a Facebook response from the co-founder and Chief Operating Officer.

Yakima-based Liberty Bottleworks brands their business as "The ONLY American made metal bottle in the marketplace." When an unhappy customer expressed her frustration on the company's Facebook page, co-founder Ryan Clark decided to respond. The following exchange has since been removed from the company's Facebook page: 

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