MOBILE, Ala. - Federal investigators are now looking into the fire that disabled a Carnival cruise ship.
Carnival Triumph has more than 3,000 people on board. It’s being towed in the Gulf of Mexico to Mobile, Alabama.
The Coast Guard said the Triumph is 205 miles south Mobile Tuesday night. It's only moving at about eight miles an hour.
Once everyone gets back on dry land, the plan is to put them up in the more than 1,000 hotel rooms booked between Mobile and New Orleans.
Carnival has charted more than 20 planes to fly everyone back to Houston.
People on board have said their waiting in lines for food, there is water rationing, raw sewage running down walls and an awful smell.
"She was hysterical and there's absolutely nothing you can do,” said Ricky Felts, whose daughter is on board the Triumph. “All you can do is sit back and hope Carnival will do something. But I’m hearing on the news it's horrible. Why can't they get someone out there with a Coast Guard cutter with more food and water?
Felts said Carnival initially told him it would not pay for his daughter's hotel room in Mobile, but the company will now pay for rooms.
Mobile has a cruise terminal, but it hasn't been used as such for more than a year because Carnival pulled out of the city. It’s now rented out for parties and events.
The ship is now expected to reach Mobile sometime Wednesday night. Originally, officials believed Triumph would reach the port on Thursday.