What is 11 News On The Go?
11 News On The Go is weather, news, traffic and other special content created specifically for cell phone subscribers and KHOU.com. You'll also find interesting stories here from 11 News that you may have missed on TV. Cell phone subscribers can also choose to receive special text message alerts for serious weather situations, traffic notifications and major breaking news.

How can I get KHOU on my cell phone?
You can sign up through the KHOU.com link to News On The Go. Click on "subscribe" and follow the steps.

I think I signed up for 11 News On The Go already. How do I find it on my phone?
Look for "downloads" and/or "applications" on your phone. Usually, you’ll find the program under there. It will be called "11 News On The Go."

How much does it cost to have 11 News on my phone?
Weathernews offers three plans:
1) ($4.99) LiveLocal – Local video on demand, on-demand forecasts, weather forecasts, current conditions, daily forecasts, local radar, airport delays – You will need to check the site to see if your phone is compatible with WNI video service

2) ($2.99) Weathernews – Colorful graphics, on-demand forecasts, daily forecasts, local radar, airport delays

3) ($1.99) Weathernews Direct – Daily forecasts, SMS forecasts sent to you, customizable alerts

I'm having problems with 11 News On The Go service on my cell phone. What do I do?
Weathernews Inc. administers the my8tv service on cell phones. WNI’s Customer Service number is toll free: 1-866-842-6483.

What if: - I get a "network not available – please try again later" message:
Try "rebooting" your phone. Turn your phone off, take off the battery, wait about :10 and then put it back on. Restart your phone and the "LiveLocal" application. Should work fine.

How do I pay for the service?
Your cell phone provider will add the cost of the service to your current bill.

How will I know when it's time to renew my 11 News On The Go subscription?
Weathernews will send you a text message reminder.