Help | Video Library

Video Help

+ Viewing Video

Window will not come up.

Why do videos that I watch end early (show end screen early)?

Why are part of the captions cut off?

Why does it say it's loading but never plays?

+ More Flash Player Questions

What is the difference between Flash Player and Shockwave Player?

The video won't play - What's wrong?

+ More Windows Media Player Questions

Why is the video not playing? Why is audio not playing?

Video window appears but won't play.

Content plays, but there are many pauses, and the Windows Media Player displays a "buffering" message.

I can play media content in Windows Media Player, but the quality is poor. Why?

Why can't I hear the audio when I'm watching a video?

I can hear audio, but it hisses, pops, sounds scratchy, or sometimes drops in and out. Why?

+ More Flash Player Questions

+ More Windows Media Player Questions

I can play media content in Windows Media Player, but the quality is poor. Why?

Why is the video not playing? Why is audio not playing?

I cannot hear the audio on some clips, but on other clips, I can. Why?

+ System Requirements & Systems Supported

+ More Flash Player Questions

How do I reconfigure my player to work with firewalls?

Which platforms are supported?

+ More Windows Media Player Questions

What are the system requirements?

+ Uploading / Downloading Video

How can I copy the video?

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