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Jack in the Box closes for cleaning after customers report tingling sensation in mouths

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by khou.com staff

Posted on November 13, 2009 at 9:50 PM

Updated Friday, Nov 13 at 9:52 PM

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Magnolia, Texas
30.2313368 -95.5002217

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MAGNOLIA, Texas—A Jack in the Box restaurant was shut down for a day after several customers reported feeling a tingling sensation in their mouths after dining there.

It happened at the Magnolia location in Montgomery County on Nov. 12.

The company’s corporate office in San Diego was notified, and officials said all necessary steps were taken to get the business re-opened, including the disposal of all food products and complete cleaning of the restaurant.

The exact cause of the customers’ complaints was not known, but the health department director suspects a chemical product accidentally spilled in the fryer.

The store was set to re-open on Nov. 13.

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kurtaz said on November 13, 2009 at 4:28 PM

Gross! If a cleaning solution was spilled in a vat someone knew about it. Maybe it was a crack rock coming out of the cooks shirt pocket. They need to do a full investigation.

woodlandsman said on November 13, 2009 at 5:48 PM

I never go to Jack in the Box anymore, almost all of them are filthy.

latinboia said on November 13, 2009 at 6:39 PM

I love jack in the box especially the Oreo Cookie Shake at 2am in the morning. I will continue going to jack i had worst stuff in my tounge ;)

rick09 said on November 13, 2009 at 7:24 PM

they either have sticky, stained, or parts missing on there tables & chairs. When all the chemicals are left in the back room like the numerous departments and laws say they should be and one spills in the fryer. That's no accident.

dubie said on November 13, 2009 at 7:35 PM

jacks secret sauce , probably one the illegals couldn't,t read the ENGLISH on the label

areustuck said on November 13, 2009 at 8:25 PM

Nasty slop

oneputt said on November 13, 2009 at 9:45 PM

bottom feeder in the fast food business.

stjakk said on November 13, 2009 at 11:55 PM

I agree with woodlandsman...I got tired of their filthiness and having to always ask the counter person to repeat what they just mumbled in broken english...two conditions that seems systemic of the chain..............haven't been in a JitB in a few years and i'm healthier for it.........

vanillabloos said on November 14, 2009 at 5:16 AM

Yummy!!!!!!! That special sauce!!!!!!!1

ilovecats said on November 14, 2009 at 7:24 PM

I used to eat at Jack in the Box, but the service got so bad that when I returned fto work with my salad, the manager kept forgetting to put in a package of salad dressing. I complained and they did it more than 3 times, I think they are way overpriced for the menu. I also believe the restaurants hire these people to work not caring if their broken english is hard to understand and just want the cheap labor. Not fair to the customers. I have discontinued all Jack in the Box restaurants.

tjbruess4 said on November 15, 2009 at 11:06 AM

Yesterday 11/14/2009 my son and I stopped at the Jack In The Box in Kemah on 146 by the Boardwalk. While waiting to place an order another customer came in that ordered from the drive thru holding a sanwhich that was cold, and full of mold (bread). We did not order food left the store and wont return to any Jack In The Box again.

harley2 said on November 15, 2009 at 11:51 AM

wataburger/ not jack

pmshop said on November 15, 2009 at 10:50 PM

Nice to know this info...3 days later

khoudude said on November 16, 2009 at 6:45 PM

l a w s u i t

khoudude said on November 16, 2009 at 6:46 PM

ALL Jack in the boxes are NASTY... LOL the two code words for posting this msg was "Filthy 1972"

khoudude said on November 16, 2009 at 6:47 PM

ALL Jack-N-Boxes are NASTY.... (LOL the code words for this posting was "Filthy 1972")