METRO Q Fare Cards with serial numbers 0000000052 through 0000164100 will expire May 31, 2011.
Customers with these cards can use all of the funds before the expiration date and get a new card or transfer the balance to a new card. They can do this by visit the METRO Q® Fare Card Exchange Center on the 2nd floor of the 1900 Main building Tuesday through Thursday, 10 a.m. to 2 p.m. to transfer the balance to a new card. Or they can visit the Operations window at the METRO RideStore (1900 Main location) Monday through Friday, 8 a.m. to 5 p.m.
About 160,000 cards will expire. Customers with discounted Q Cards (seniors, students, disabled, 70+, METROLift) will be sent new cards to the address METRO has on file. Customers whose employers provides their Q Card (i.e. is a RideSponsor) should follow the instructions of their Employee Transportation Coordinator.